HR Mate

Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Zazmic HR Mate ("we", "our", or "us") accesses, collects, uses, stores, and shares your personal information and Google user data when you use our application and services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes:

  • Personal information such as your name, email address, and contact details
  • Account credentials and authentication information
  • Communications you send to us
  • Usage data and analytics information

2. Google API Services and User Data

HR Mate integrates with Google Workspace APIs (including Google Chat, Google Drive, Google Forms, and Google Directory) to provide AI-powered HR assistance. Our use of Google user data is strictly limited to providing and improving these core features.

  • Access: We access your Google Chat messages, organizational directory data, and specific Google Drive documents or Forms only when authorized by your organization's administrator.
  • Use: We use Google user data exclusively to provide the core, user-facing features of the application. This includes powering the HR Mate conversational agent to answer direct HR-related questions, facilitating HR tasks, and displaying aggregated, user-facing dashboard metrics (such as department headcounts) directly to the user within the app interface. We do not use Google user data for developer analytics, background data mining, or advertising.
  • Storage: Google user data, such as chat history and necessary HR documents, is encrypted at rest and stored securely in our database. We retain this data only as long as necessary to provide the service.
  • Sharing: We do not share, sell, or transfer your Google user data to third parties, except for trusted, secure sub-processors required to operate our service (e.g., our secure cloud hosting provider).

HR Mate's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. Prohibited Data Uses

In accordance with Google's policies and our own strict privacy standards, we explicitly prohibit the following uses of your personal information and Google user data:

  • We do not use Google user data for targeted or personalized advertising.
  • We do not sell Google user data to third parties or data brokers.
  • We do not use Google user data for determining credit-worthiness or for lending purposes.

4. How We Use Your General Information

We use general information (strictly excluding Google user data) for internal app analytics, to provide, maintain, and improve our services, and to process transactions. Specifically, to:

  • Provide and operate our AI agent services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Detect, prevent, and address technical issues and security vulnerabilities

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security assessments and updates
  • Strict access controls and authentication requirements
  • Employee training on data protection practices

6. Data Retention and Deletion

We retain your personal information and Google user data only for the length of time needed to fulfill the purposes outlined in this policy, or as required by law.

Requesting Data Deletion: You may request for your data to be deleted at any time by contacting us via our contact page or by emailing our support team. Upon receiving a verified request, we will securely delete your personal information and Google user data from our active databases and systems within 30 days. You may also revoke our access to your Google data directly through your Google Account security settings.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes, including changes to how we handle Google user data, by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page.